Terms, Privacy & Refund Policy

Last updated: 6 November 2026

1. Terms of Service

By visiting iptvboxtv.net or using IPTV Box TV (the “Service”), you agree to these terms. If you do not agree, please do not use the Service.

2. Our Service

IPTV Box TV provides internet-based television streaming subscriptions. A free trial may be offered on request. To use the Service you need a compatible device (such as an IPTV box, Smart TV, streaming stick, phone, tablet or computer), a stable internet connection and a compatible player app. Picture quality (HD, 4K or 8K) depends on the channel, your device and your connection speed.

3. Plans, Payment & Renewal

Plans are available for 1, 3, 6 and 12 months, for 1, 2 or 3 devices, at the prices shown on our pricing page, in US dollars. After you choose a plan, we send payment details on WhatsApp and activate your subscription.

Subscriptions do not renew automatically. Each plan ends when the period you paid for ends, and you decide whether to renew. Prices may change for future purchases; the price you paid stays valid for the period you bought.

4. Refund Policy (7-Day Money-Back Guarantee)

Every plan comes with a 7-day money-back guarantee. If the Service does not meet your expectations, message us on WhatsApp within 7 days of activation. We will first try to fix any technical problem. If we cannot, we will refund your payment. Free trials are free, so no refund applies.

5. Acceptable Use

Your subscription is for personal use, on the number of devices included in your plan. Please do not:

• resell access or share your login publicly,
• use the Service for any unlawful purpose, or
• abuse, disrupt or attempt to damage the Service.

We may suspend accounts that break these rules.

6. Service Availability

We work hard to keep streams stable, but we cannot promise uninterrupted service. Maintenance, internet outages and device issues can happen. Channel lineups and the on-demand library may change over time.

7. Privacy Policy

What we collect. The details you send us on WhatsApp, Telegram or email (such as your phone number, email address and name if you share them), your device type, your plan, and basic website analytics.

Why we collect it. To activate and support your subscription, answer your messages and improve our website.

Who sees it. We do not sell your personal information. We share it only where needed to process your payment, or if the law requires it.

How long we keep it. For as long as needed to provide the Service and support. You can ask us to access, correct or delete your information at any time.

Security. We use reasonable measures to protect your information, although no method of storage or transmission is completely secure.

8. Cookies

Our website may use cookies for basic functionality and analytics. You can control or block cookies in your browser settings.

9. Limitation of Liability

The Service is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid for your current plan.

10. Changes To These Terms

We may update these terms from time to time. The “Last updated” date at the top shows when they last changed. Continuing to use the Service means you accept the updated terms.

11. Contact

Questions about these terms, your information or a refund? Message us on WhatsApp at +212 623 492 304, send an email to Hamzamin230@gmail.com, or visit our contact page.